Frequently Asked Questions
1. What type of equipment do you use? We use up-to-date digital SLR cameras. This includes several lenses, filters, flash units, studio lighting, and other accessories. We continue to update this equipment as new innovative technology becomes available.
2. Do you carry backup equipment? Yes, we carry extra camera bodies, flash equipment, batteries, and battery chargers to all photo shoots.
3. What do you wear the day of the wedding? Unless specifically asked to dress casually, we wear professional attire, including dress pants, and a sport jacket. This is one facet of wedding photography we feel very strongly about. We have seen too many unprofessionally dressed photographers and have heard too many horror stories.
4. What happens if you are sick and cannot make it to my wedding? No photographer can 100 % guarantee he will be there the day of your wedding. However, we also know there is only one chance to capture the special moments of your wedding day. In 20 years we have NEVER missed a wedding, attending them even when faced with adversity. With sufficient notice, we also have backup photographers available.
5. Most photographers do not give the negatives to their clients, do you? Yes, you receive a DVD and/or CD with all the high resolution negatives. This stays with you wherever you go and you can have photos printed at your expense, where, and when you want, as well as download them to sites like Facebook, etc. We also offer very competitive prices for re-prints and enlargements if you want us to print them.
6. How long does it take before my photos are ready? If we shoot digital photos, a high resolution DVD of all your photos will be ready in most cases, within a week. After you order your album, the expected wait is 2-4 weeks.
7. Can you colourize photos? Yes, in most cases. See our gallery for examples.
8. Can my photos be printed in black and white? Yes, as well as sepia tone.
9. Do you touch-up photos? If possible, yes, and normally at no extra cost.
10. We are getting married on a Friday or a Sunday and only need your services for a few hours. Can you help? Absolutely. Contact us for pricing. We offer discounts for shortened services on Fridays and Sundays.
11. Why do you quote 8x12 instead of 8x10's in your pricing. Most people aren't aware of this fact but a digital negative use a 3x2 aspect ratio. In other words, for every 2 inches wide, a photograph is 3 inches long. Therefore, a full frame of this negative would be 4x6, 5x7.5, 8x12, 11x16.5, 16x24, etc. Sizes like 5x7, 8x10, 11x14 etc. are actually cropped images that do not include the entire frame. A 5x7 cropped photo loses only .5 inches, just enough to help sometimes in centering a photo, but 2 inches are lost in an 8x10. We have 8x12 frames available and 8x12 mattes for larger frames.
12. As an Windsor and Essex County Wedding Photographer, do you know good places for outdoor photography? We have taken photos at many of Windsor and Essex County's area's finest spots for wedding photography and we would be happy to discuss these locations with you, including consulting with you on site. if necessary.